Privacy Policy
Last Updated: 01/01/2025
Rapid Cyber Solutions Inc. ("we," "our," or "us") is committed to maintaining your trust by protecting and safeguarding your personal information. This Privacy Policy outlines how we handle your personal information when you interact with our website (www.rapidcyber.com) and application Intelli IM in connection with Intelli IM Cloud services (collectively referred to as "Our Services").
Information We Collect
We collect the following types of information:
Personal Information: Information that directly identifies you, such as your name, email address, phone number, and third-party account credentials ("Account Credentials") required to access your account data from connected enterprises ("Account Information").
Device Information: Information about the devices you use to access "Our Services," including IP address, browser type, operating system, and device identifiers.
Usage Data: Data related to your interactions with "Our Services," such as pages viewed, time spent, and features accessed.
Cookies and Tracking Technologies: Small files stored on your device to enhance user experience and analyze usage patterns.
How We Use Your Information
We use and disclose your personal information only as follows:
To operate and improve "Our Services."
To fulfill requests for products, services, or support.
To send notifications related to your account or use of "Our Services."
To troubleshoot issues and protect against fraud, error, or criminal activity.
To comply with legal obligations or enforce our terms.
Protection of Your Information
We implement robust measures to safeguard your data, including:
Encryption: Information is transmitted securely using Secure Socket Layer (SSL) technology.
Data Storage: Information is stored on secure cloud servers managed by reputable providers like Amazon Web Services (AWS).
Access Controls: Strict access protocols to ensure only authorized personnel handle your data.
Data Retention and Deletion
You may request deletion of your account and associated data at any time. Upon request, we will permanently delete your personal data from production servers.
Backups of your data may persist for a limited period to ensure service continuity. Aggregate and anonymized data derived from your information may remain indefinitely.
Photos and files shared via Intelli IM will be automatically deleted from our servers within 21 days.
Third-Party Sharing
We do not sell or rent your personal information. We may share your data with trusted third parties who assist in operating "Our Services," provided they adhere to strict confidentiality and data protection standards. We may also disclose information:
When required by law or to protect our rights, property, or safety.
As part of a merger, acquisition, or sale of assets involving Rapid Cyber Solutions.
Cookies and Tracking
Cookies are used to:
Remember your preferences.
Enhance your experience.
Analyze site usage to improve functionality.
You can manage cookie preferences through your browser settings.
Rights of International Users
"Our Services" are hosted in the United States. By using "Our Services" from outside the U.S., you consent to transferring and processing your information in the United States under U.S. laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Significant updates will be communicated via our website and other channels as appropriate.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: privacy@rapidcyber.com
Terms of Service | Privacy Policy
Copyright © 2025 Rapid Cyber Solutions, Inc. All rights reserved. Intelli IM is a registered trademark of Rapid Cyber Solutions, Inc. Various trademarks held by their respective owners.