Introducing STC Glance™

STC Glance™ allows you to monitor your team without leaving the comfort of your office chair. Whether your agents are in training or leading their teams, STC Glance™ lets you peak into their performance.

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Secure and Restricted

Glance is fully End-to-End encrypted and uses STC’s powerful permissions system to ensure only authorized users can glance on designated users

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STC Glance™ Features

  • Trainers can watch every student in their class and monitor progress and performance.

  • Team Leads can observe how agents are following processes to reinforce adherence with standards.

  • Moderators can Glance upon all Participants in a Chat Room simultaneously.

  • If the user has more than one monitor, all the screens can be monitored simultaneously.

  • STC Glance™ offers customizable functionality to alert participants before they're monitored to comply with local and international laws based on the location of the user.