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Years of working with BPO businesses have shown us that user-based pricing that other services offer just don’t work for contact centers.

That’s why we offer a unique time based Fair Billing Policy

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Only pay for the time users are in the system

and eliminate the hassle of reassigning licenses or managing inactive users.

In the Contact Center Industry, it is unacceptable to be expected to commit to annual licenses.

With STC, there is no need to buy annual licenses in advance that go unused. Add and remove users as needed and receive a bill at the end of the month based on our Fair Billing Policy.

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How our pricing works

When was the user added to the system?

First we check when a user was added to the system- if someone was added halfway through the month, they’ll count as 0.5 of a subscription.

Did the user use the system?

Sometimes users never log in. An inactive user that doesn’t log in that month is charged at a lower subscription price.

Can we get a better price with more users?

Yes. We offer tiered pricing as volume of users goes up.