Level Up Recognition: Multi-Badge Support and Custom Badge Icons Now in STC Chat Rooms
Smart Team Communicator (STC) Chat Rooms are designed to streamline communication and boost team engagement. A key part of that is our Badges feature, a powerful way to acknowledge employee achievements and provide visible, positive reinforcement. We're thrilled to announce two major enhancements to Badges, making them even more flexible and impactful:
1. Custom Badge Emojis: Personalize your recognition! When creating a badge, you can now select any emoji to represent it. This allows for more specific and fun visual cues, like a rocket 🚀 to represent the fastest average handle time, a crown 👑 for the most calls handled, or stick to the default trophy 🏆!
2. Multiple Badges, Multiple Achievements: The one-badge-per-person limit is gone! Now you can assign multiple badges to a single user, allowing you to fully recognize their diverse accomplishments and ongoing contributions. This means you can celebrate everything from hitting performance goals to consistently providing excellent customer service.
By making recognition more visible, personalized, and frequent, you'll directly contribute to boosting employee morale, strengthening team bonds, and driving greater engagement. We're confident these enhancements will make the Badges feature – and the entire STC communication suite – even more valuable to your team. Start using these enhanced badges today and build a stronger, more positive, and more productive team culture!
