Collaboration Just Got Easier: STC Introduces Multi-Screen Sharing and Remote Control
Multi-monitor setups have become the norm, allowing us to seamlessly switch between applications, compare documents side-by-side, and boost overall productivity. In fact, for agents in today's fast-paced digital environment, multi-monitor setups are no longer just a nice-to-have but a necessity for efficient and effective performance. Agents need to access multiple applications, customer data, and communication tools simultaneously, and multiple screens facilitate this need seamlessly.
You already love STC's screen sharing and remote control capabilities. But let's face it, juggling multiple monitors while trying to present or receive support can be a real hassle. Switching between screens like you have to in Microsoft Teams or Google Meet disrupts the flow and wastes valuable time.
It's time for a big update to Screen Sharing. With STC's latest feature, you can:
Share all your monitors simultaneously: Present information naturally, just like you see it on your own workstation.
Enhanced Remote Control: The ability to grant remote control across all shared screens without requiring the presenter to switch between them is a major plus for efficiency and collaborative control.
Natural and Intuitive: Sharing all monitors simultaneously mirrors how users naturally work, creating a more seamless and engaging experience for both presenters and viewers.
Secure: Rest assured, your data is protected with the highest level of security. Both Screen Sharing and Glance employ end-to-end encryption.
Imagine the possibilities:
Support: SMEs and Support specialists gain a complete view of the user's desktop, allowing for quicker problem identification and resolution.
Training: Trainers can deliver more dynamic and comprehensive sessions, utilizing all their screens for demonstrations and examples.
Collaboration: Teams can work together more effectively by sharing and interacting with multiple applications and documents concurrently.
STC's multi-screen screen sharing is a true game-changer, boosting productivity and simplifying collaboration across your entire Call Center.
Ready to experience the difference? Upgrade your Call Center to STC and see immediate improvement in metrics. Contact sales@rapidcyber.com for a demo and more information.
